Case Study: fynk achieves higher activation and self-serve growth with Pyne

How fynk Scaled Activation and Self-Serve Growth with Pyne

fynk, a contract management platform for small and medium enterprises, faced a challenge in scaling its customer onboarding process after a seed funding round. With a surge in free trial users, their team struggled with the high volume of manual sessions required to demonstrate value. fynk partnered with Pyne and its AI-driven in-product demo solution to automate this activation process while maintaining their high standards.

Implementing Pyne allowed fynk to automate key onboarding use cases with personalized, in-product demos. This solution led to a 2x increase in self-serve conversions, a 45% improvement in activation rates, and a 47% increase in users per paid account, enabling the company to scale growth without increasing operational expenses.

fynk

Sebastian Nedoma

Team Lead Customer Success