Case Study: A+ Federal Credit Union improves hiring fit and reduces turnover with PXT Select

Creating a Scalable Plan for Talent Selection and Development

A+ Federal Credit Union, a Texas-based credit union, needed a scalable way to support rapid growth while reducing turnover and improving the quality and consistency of hires across multiple locations. To address this challenge, it turned to PXT Select and began using the assessment to benchmark role requirements and evaluate both internal and external candidates for culture and job fit.

With PXT Select, A+ Federal Credit Union expanded benchmarking and performance modeling across more roles in selection, development, and succession planning, helping the recruiting team identify candidates with the right soft skills, attitude, and thinking style. The result was better-fit hires, stronger engagement among new employees, and a marked year-over-year reduction in turnover over a three-year period, with the approach proving especially effective for entry-level positions and long-term placement.

A+ Federal Credit Union

Alice Pinkham

A+ Federal Credit Union