Case Study: Decimal builds the accounting firm of the future with Puzzle

Building a Modern Accounting Firm with Decimal and Puzzle

Decimal, a modern accounting firm, reached out to Puzzle seeking a general ledger that could manage hundreds of client accounts at scale. Their challenge was to significantly reduce manual accounting work and client back-and-forth while improving their team's ability to transition from basic accounting to higher-value advisory services, all without sacrificing accuracy or reliability.

The solution was a deep partnership where Puzzle adapted its AI-powered general ledger software for Decimal's specific needs. This involved creating customizable firm management tools, integrating with Decimal's preferred software, and building new features for accuracy reviews and AI-powered advisory. The result was a new, scalable operational model that allows Decimal to improve profit margins and client experience, proving that AI is ready for scale in professional accounting.

Decimal