Case Study: Kitset Assembly Services streamlines multi-country franchise operations with Putti's operations portal

Kitset Assembly Services streamlines 250,000+ products with Putti

Kitset Assembly Services, a multi-country franchise operation, faced challenges with inefficient job management and communication bottlenecks across its network. They engaged the software development firm Putti to build a comprehensive operations portal to streamline their processes for scheduling, quoting, and client management.

Putti designed and developed a custom end-to-end portal featuring an intuitive scheduling system and a sophisticated job distribution algorithm. The solution integrated with Xero for accounting and included a white-label booking portal for partners. This resulted in enhanced operational efficiency and improved collaboration for Kitset Assembly. The system also incorporated customer feedback tools, capturing a Net Promoter Score of 60 from 486 responses.

Kitset Assembly Services