Case Study: Remind scales realtime student messaging with Pusher Channels

Remind scaled to 97% remote learning with Pusher

Remind, a communication platform connecting teachers, students, and families, faced the challenge of scaling its realtime messaging during the sudden, massive shift to remote learning in 2020. Their existing infrastructure lacked expertise in managing persistent realtime connections without significant operational overhead. They turned to Pusher and its product, Channels, for a scalable WebSocket solution.

Pusher provided a stable, integration-ready solution that required minimal maintenance, allowing Remind's team to focus on their core product. When pandemic-driven demand surged, Pusher quickly increased capacity to handle the spike, unlike Remind's other vendors. This reliable foundation supported Remind's highest ever message volume and enabled the launch of new services like Remind Coaching, ensuring students stayed connected and engaged.

Remind