Case Study: a leading e-commerce company boosts loyalty and conversions with PushEngage

Leading E-Commerce Company - Customer Case Study

A leading e-commerce company specializing in natural supplements and health care products faced a challenge in connecting with its large customer base beyond its website. Their existing email and newsletter channels were not yielding results due to issues with relevance and timing. They turned to PushEngage for its browser-based push notification service to improve re-engagement.

By implementing PushEngage, the company sent opt-in notifications about new products and health tips. This solution achieved a remarkable open rate of over 35% and accelerated the interest-to-order ratio by 13%. Ultimately, PushEngage helped the client win 27% more customer loyalty and achieve 2x the conversions compared to conventional methods.