Case Study: Tim Hortons achieves 75% faster payroll & onboarding and 3% labor savings with Push Operations

Tim Hortons - Customer Case Study

Tim Hortons franchisees managing thousands of employees across dozens of stores faced fragmented systems (ADP, Clearview, spreadsheets, Google Docs), slow manual onboarding and payroll, time‑consuming time‑clock fixes, and no centralized employee records. To address these challenges they adopted Push Operations’ all‑in‑one people management solution for payroll, scheduling, onboarding, time tracking and HR documentation.

Push Operations consolidated recruiting, self‑onboarding, automated data transfers, payroll calculations and scheduling forecasts into a single dashboard, removing paperwork and reducing errors. The result: up to 75% faster onboarding and payroll administration, about a 3% improvement in labor costs, one franchisee onboarded 80 employees in under 48 hours, and the platform is now used across 61 franchise locations—delivering measurable time and cost savings from Push Operations.

Tim Hortons