Case Study: Village Ice Cream achieves 468 hours saved on payroll and 200 hours on scheduling with Push Operations

How Village Ice Cream Saves 10 Hours Per Week On Payroll

Village Ice Cream, a five-location Calgary shop founded by Billy Friley, faced time-consuming scheduling, manual clock punches and payroll that took 8–10 hours weekly—pulling leadership away from customers and operations. To address this, they adopted Push Operations’ workforce platform (scheduling, time tracking and payroll automation).

Push Operations implemented automated scheduling, time tracking, payroll processing and automatic tip integration, cutting payroll time by about 75% so weekly payroll now takes roughly 1 hour. The change delivered measurable impact: approximately 468 hours saved annually on payroll, 200 hours saved on scheduling, up to 10 hours per week recovered for Tetiana, and fewer tip and payroll errors.

Village Ice Cream

Billy Friley

Founder and Owner