Case Study: Tim Hortons achieves 3% labor savings and payroll in 15 minutes with Push Operations

How Tim Hortons Saved 3% On Labor Costs

Tim Hortons franchisee Kenton Paul, who operates 10 Tim Hortons locations in Alberta, was burdened by a dated, paper-heavy payroll and scheduling system that made onboarding and training difficult and required a part-time payroll person spending 24 hours per month to run payroll. To solve these challenges he adopted Push Operations’ platform, using its payroll, time tracking and labor forecasting tools.

Push Operations rolled out its push system across all 10 locations, going live within 48 hours and onboarding 80 employees, and enabled payroll to be completed in about 15 minutes. The change saved roughly 24 hours per month (288 hours per year) — about $9,600 annually — and helped managers hit labor targets, delivering an estimated 3% savings on labor and benefits while simplifying training and forecasting for the Tim Hortons organization.

Tim Hortons

Kenton Paul

Franchise Owner