Push Operations
16 Case Studies
A Push Operations Case Study
Freshii franchise operations manager Tom Mahn, who oversees six Freshii locations in Vancouver, faced a growing administrative burden: high staff turnover, hundreds of employee files with no centralized records, and a manual payroll process that required a bookkeeper and finance officer to spend 24 hours every two weeks. He needed a customizable system with role-based access and POS integration to simplify HR, time tracking and payroll — so he turned to Push Operations and their Push platform.
Push Operations implemented a centralized, customizable payroll and HR platform (integrated with Micros Oracle) that consolidated records, automated payroll and enabled user privileges. The solution eliminated the full‑time payroll workload, cut payroll processing from 24 hours to about 15 minutes, allowed onboarding in 48 hours, and saved roughly 48 hours per month (about 567 hours per year), freeing time for training, expansion and other business development — all delivered by Push Operations.
Tom Mahn
Operations and Development Manager