Push Operations
16 Case Studies
A Push Operations Case Study
ICONINK, a Toronto hospitality group operating 15 venues with 1,000+ employees, faced fragmented workforce systems (Ceridian Dayforce, Silverware POS, ADP) that forced manual time exports, Excel calculations and bi‑weekly payroll audits. HR Generalist Anna Tran reported spending up to three days every two weeks reconciling payroll and worrying about costly Ontario weekly overtime — so ICONINK engaged Push Operations for a customizable, industry‑specific workforce solution.
Push Operations delivered a single, tailored platform combining scheduling, time & attendance and payroll with real‑time labor forecasting and Weekly OT Alarms. The integrated system eliminated manual data entry, enabled one‑click payroll approvals, and gave managers proactive overtime alerts — saving Anna up to 16 hours on payroll and labor calculations, significantly reducing weekly overtime incidents, and providing head office accurate, real‑time visibility to optimize labor costs.
Anna Tran
HR Generalist