Case Study: Siderise centralises customer data and improves service with Purus Salesforce implementation

Siderise goes live in 2 weeks with Purus

Siderise, a global manufacturer of high-performance passive fire protection solutions, engaged Purus Consultants to lead a digital transformation. The company needed a more integrated and scalable customer engagement platform to improve its sales and service processes.

Purus implemented a comprehensive Salesforce solution including Sales Cloud, Service Cloud, Marketing Cloud, and Field Service Lightning, along with a custom integration. As a result, Siderise now has a centralized platform for all customer and project data, dramatically improving sales and customer service. Teams have real-time performance insights through dashboards, and the use of Field Service has streamlined the management of on-site agents. Purus successfully delivered a full set of management reports and had the system operational within two weeks.

Siderise