Case Study: ISC Research achieves full visibility and responsive Salesforce support with Purus Consultants

ISC Research streamlines Salesforce support with Purus using a monthly support pack and full project visibility

ISC Research, a leading provider of data on English-medium K-12 international schools, engaged Purus for Salesforce support. The customer required a flexible and transparent support model for their Sales Cloud and Pardot implementation to manage their ongoing projects and growth plans effectively.

Purus implemented a monthly support pack, managed through the Monday.com platform to provide ISC with full visibility into request progress and remaining hours. This solution has resulted in an ongoing contract with multiple projects and exceptional client feedback, which highlighted Purus's solution-driven approach, rapid issue resolution, and exceptional commitment.

ISC Research