Case Study: Pensacola Christian College reduces box office wait times with Purplepass

Pensacola Christian College decreases wait times with online ticket sales and complete assigned seating support

Pensacola Christian College (PCC), a school with over 5,000 students, faced significant challenges with its event ticketing process. The college struggled with long box office lines, difficulty monitoring seat availability, offering assigned seating with virtual maps, and limited reporting and payment processing capabilities. To address these issues, PCC partnered with the vendor Purplepass to implement its complete event management software.

By utilizing Purplepass, PCC gained online ticket sales with assigned seating support, integrated payment processing, and robust reporting tools. This solution led to an 80% reduction in box office wait times, a dramatic decrease in required staff support, and improved customer experience through features like interactive seat maps. The vendor's platform also enabled efficient refunds and real-time sales alerts, significantly streamlining event management for the college.

Pensacola Christian College

Josh Pintar

Pensacola Christian College