Case Study: Miss Alabama’s Outstanding Teen streamlines ticketing and reporting with Purplepass

Miss Alabama’s Outstanding Teen automated their ticketing to keep up with high demands from pageant supporters

Miss Alabama’s Outstanding Teen, a popular state pageant, faced significant challenges with its manual ticketing process. Hand-written orders, cash-only sales, and handling high call volumes led to errors and long wait times. They also lacked the accurate accounting reports needed to manage their growing sales. To resolve these issues, they turned to the vendor Purplepass for its complete event management software.

By implementing Purplepass, the pageant automated online and advance ticket sales and leveraged the vendor’s dedicated phone support team. This shift drastically reduced gate wait times and provided their accounting team with a wealth of accurate, customizable reports. The solution from Purplepass allowed the organization to focus on event preparation instead of ticket sales, with almost all orders now handled efficiently online or by the vendor's support staff.

Miss Alabama’s Outstanding Teen

Billy Jenkins

Co-Director