Case Study: Little Italy Events streamlines food festival ticketing with Purplepass

Little Italy Events finds ticketing platform to support their unique food festivals with partner access features

Little Italy Events, an organizer of Italian food festivals, struggled with a ticketing platform designed for theater events that couldn't support their needs for food-specific packages and customization. The small organization was also overwhelmed by customer inquiries and needed a solution with 24/7 support and the ability to have multiple users. They turned to the Purplepass event management software for a solution.

By implementing Purplepass, Little Italy Events gained access to customizable ticketing for food festivals, a 24/7 support team that handles 90% of guest inquiries, and a Partner Access feature that allows multiple staff and volunteers to manage events. The results included a significant reduction in their own support demand, robust features built for food and taste events, and the ability to easily manage charity donations. Purplepass provided the complete solution that enabled the organization to efficiently manage its high-demand events.

Little Italy Events

Sandi Cottrell

Director and Event Coordinator