Case Study: La Quinta Arts Foundation boosts revenue and event support with Purplepass

La Quinta Arts Foundation leaves Eventbrite for a ticketing team that offers advanced tech solutions and quality support

La Quinta Arts Foundation was initially hesitant to switch from Eventbrite due to concerns about the transition process and a lack of adequate support and onsite help. They needed a more robust platform that could handle not only ticket sales but also merchandise and customized ticket packages to support their growth. They chose Purplepass and its event management software to meet these advanced needs.

The solution from Purplepass provided 24/7/365 customer support, including the option for onsite help. This comprehensive support system, combined with advanced features for merchandise and custom ticket sales, led to a substantial increase in online revenue for the foundation. The Purplepass team now provides annual onsite event support, and the customer reports that the quality of support was the primary reason for their successful transition.

La Quinta Arts Foundation

Kathleen Hughes

Event Manager