Case Study: IronOaks reduces concert gate lines with Purplepass ticketing and event management

IronOaks at Sun Lakes controls concert lines with optimized gate equipment and advanced online sales

IronOaks, a retirement community and popular concert venue, faced significant challenges with extreme wait times and customer congestion due to an in-person-only ticket sales model. They partnered with Purplepass to implement its comprehensive event management software and transition ticket sales online.

Purplepass provided an online ticketing platform, mobile scanning equipment, and dedicated customer support. This solution drastically reduced lines and wait times at the gate, eliminated the need for most in-person sales and phone support, and enabled the venue to easily handle high-volume ticket sales for its frequent events.

IronOaks

Karen Dimitro

Director