Case Study: Distinguished Artists Concert & Lecture Series modernizes ticketing with Purplepass

Distinguished Artists Concert Series says goodbye to dated ticketing to welcome a more modern approach

The Distinguished Artists Concert & Lecture Series (DACLS) was struggling with an outdated and error-prone ticketing platform that provided a poor user experience for its customers. The organization, which hosts frequent performances in Santa Cruz, CA, required a modern solution to handle its high volume of monthly events and the specific needs of its diverse shows. Their challenges included constant troubleshooting and the need for a more user-friendly sales process.

By implementing the complete event management and ticketing software from Purplepass, DACLS found a modern solution. Purplepass provided a simple 4-step online sales process, highly customizable event pages for each artist, and most notably, 24/7 support via phone, text, and email, including the option for in-person event help. As a result, the organization saved significant time on troubleshooting, could focus more on its artists, and provided a vastly improved, reliable purchasing experience for its patrons.

Distinguished Artists Concert & Lecture Series

John Orlando

Artistic and Executive Director