Case Study: Boomtown Reno streamlines high-volume event ticketing with Purplepass

Boomtown Casino Hotel seeks out high volume registration support with physical and digital ticketing options

Boomtown Casino Hotel, a large resort in Reno, Nevada, needed a digital ticketing solution to handle their high volume of concert and event registrations. Their manual process for managing bulk ticket orders was inefficient and required significant manpower. They partnered with Purplepass to find an integrated event management software to streamline their operations.

Purplepass implemented a hybrid ticketing system that provided both physical and digital ticket sales. This solution gave Boomtown the ability to purchase bulk thermal ticket stock and offer online reservations, all managed from a centralized platform. The results included a drastically improved booking efficiency, flexible seating options for events, and access to Purplepass's customer care support, which saved the hotel staff time.

Boomtown Reno

Calysta Brown

Boomtown Reno