Case Study: Fermain Valley Hotel achieves secure, fast guest WiFi and targeted marketing with Purple WiFi

Guests stay connected at Guernsey’s Fermain Valley Hotel

Fermain Valley Hotel, a 4‑star boutique property in Guernsey with 45 rooms, restaurants and a conference venue, needed a secure, high‑capacity 24/7 WiFi solution to meet rising guest demand from business and leisure visitors. Resolution IT led a full network upgrade and recommended Purple’s Purple WiFi platform (alongside multiple VDSL lines and Cisco Meraki access points) to deliver the required speed, coverage and guest management capabilities.

Resolution IT installed dual high‑speed broadband and Cisco Meraki access points across the estate and deployed Purple WiFi for social login and guest profiling. The result: full coverage across five venues, improved connectivity and guest satisfaction, boosted social engagement and the ability to segment visitors for targeted marketing — benefits the hotel attributes directly to Purple’s management tools.

Fermain Valley Hotel

Timothy Coates

Commercial Director