Case Study: Macpherson Kelley achieves faster backups and improved employee productivity with Pure Storage

Macpherson Kelley - Customer Case Study

Macpherson Kelley is a mid-sized Australian law firm that grew rapidly from about 90 to 350 staff and supports national and international commercial mid‑market clients. Rapid growth and a practice-management upgrade exposed limitations in the firm’s legacy storage—slow application response and lengthy backups were harming productivity and the IT team lacked the reporting and performance needed to support further expansion.

The firm deployed a Pure Storage FlashArray to support its centralized environment (Citrix XenDesktop VDI and Microsoft SQL Server). Installation was fast and straightforward, backups dropped from 12+ hours to 4 hours (and a practice-management backup from 1.5 hours to 8 minutes), Citrix “slow system” helpdesk tickets fell 62%, and maintenance checks were greatly reduced—freeing IT to focus on disaster recovery and higher‑value initiatives while improving employee productivity and reliability.

Macpherson Kelley

Matt Purves

National Infrastructure Manager