Case Study: Hackensack Meridian Health achieves $1.8M in telecom savings with Pure IP FinOps

Hackensack Meridian Health saves $1.8M with Pure IP

Hackensack Meridian Health (HMH) faced a significant challenge in managing its sprawling and rapidly expanding telecom estate, which included hundreds of accounts across dozens of vendors. This complex environment, growing through mergers, led to invoices being lost, services being disconnected, and the team paying for numerous unused lines. To address this, HMH engaged Pure IP and its FinOps service to gain control over its telecom spend and operations.

Pure IP implemented its FinOps managed service, which centralized all invoice processing, contract management, and inventory auditing. The solution provided automated controls, monthly audits against contracted rates, and a single portal for all carrier data. This process identified and eliminated billing errors and unused services. As a result, Pure IP helped HMH document $1.8 million in savings over four years, streamlined accounts payable processing, and ensured service continuity across its network of hospitals and physician practices.

Hackensack Meridian Health (hmh)