Case Study: Transurban modernizes road management tech and automates at scale with Puppet

Transurban modernizes 100,000 road tech assets with Puppet

Transurban, a top Australian publicly traded company that operates toll roads, faced the challenge of modernizing and automating its vast infrastructure of over 100,000 pieces of technology. Their goal was to shift from manual processes to a DevOps model to achieve greater speed, scalability, and agility. To support this digital transformation, they turned to Puppet for infrastructure automation.

Using Puppet, Transurban automated its on-premises platforms and integrated its complex tech stack via APIs. A key part of their solution was developing chatbots powered by Puppet's automation for self-tests, security patching, compliance checks, and vulnerability management. The results included significant time savings, such as a chatbot that handles vendor inquiries for the Legal team, freeing them to focus on higher-value work. Puppet enabled Transurban to scale its automation across both Unix and Windows systems, building a stronger, more efficient ecosystem.

Transurban