Puppet
94 Case Studies
A Puppet Case Study
Republic Polytechnic, a higher education institution in Singapore, faced the challenge of time-consuming and error-prone manual configuration of its IT infrastructure, particularly the compute environments critical for its student labs. This process required significant staff hours and risked impacting lesson delivery. To address this, the school sought automation tools and turned to vendor Puppet for a solution using Puppet Enterprise and Bolt.
By implementing Puppet Enterprise in a monolithic setup, Republic Polytechnic automated its deployments and created uniformity across machines. The use of Puppet's human-readable language made the platform accessible, allowing more staff to manage tasks. This solution delivered significant results, slashing firewall configuration time from 2 hours to 15 minutes and dramatically reducing lab setup and desktop configuration times, which relieved strain on the entire IT Services team and allowed them to focus on innovation.