Case Study: Intercontinental Exchange achieves faster, compliant server provisioning with Puppet

Intercontinental Exchange provisions 20,000 servers with Puppet and cuts dev builds to 20 minutes

The customer, Intercontinental Exchange (ICE), which owns the New York Stock Exchange (NYSE), faced the challenge of securely scaling its infrastructure across a mix of platforms in a cost-effective way. Their provisioning process was too slow, holding up developer work, and they relied on workarounds with their existing open source automation tools. They turned to the vendor Puppet and its product Puppet Enterprise to address these issues.

By implementing Puppet Enterprise, ICE achieved a highly automated and consistent environment. The solution provided regulatory compliance and security assurance, allowing them to quickly push out changes. The measurable results were significant: provisioning time for development environments was reduced from 1-2 days to just 21 minutes, and the server-to-admin ratio increased from 300:1 to 700:1. Puppet enabled ICE to manage 75% of its 20,000+ servers efficiently.

Intercontinental Exchange