Case Study: Fulcrum Technologies achieves faster, more consistent IT and quicker recovery with Puppet Enterprise

Faster & More Consistent IT Drives Business Growth for Fulcrum Technologies

Fulcrum Technologies is a fast-growing SaaS company that helps telecom operators manage multisite inventories of equipment and infrastructure. As the business scaled (about 100 servers and new customers requiring multiple nodes each), one-off manual configuration and provisioning scripts slowed innovation, increased error risk, and made onboarding and recovery time-consuming.

By adopting Puppet Enterprise to define and enforce consistent system state, Fulcrum automated deployments—often just by installing a Puppet agent—freeing staff to focus on monitoring, team development, and strategic work. The change delivered faster, more reliable deployments and much quicker recoveries (about an hour versus several hours), significantly reduced configuration errors, and made adding infrastructure for new customers quick and easy, supporting continued business growth.

Fulcrum Technologies

Bill Wellington

Network & System Administrator, DevOps