Case Study: DBS Bank achieves faster, more secure infrastructure management with Puppet

DBS Bank Limited cuts provisioning from days to minutes with Puppet

DBS Bank Limited, a leading Singapore-based financial services group, faced significant challenges due to non-standard, manual infrastructure provisioning and security configuration management processes. This resulted in errors, delays of up to three days for provisioning, and a heavy compliance burden that required a team of 13 people. To address this, DBS turned to Puppet to automate and orchestrate these vital IT functions.

Using Puppet as its main automation and orchestration engine, DBS implemented a proprietary self-service platform. This included the AppSys portal for application infrastructure tasks and the SecureSys framework for automated security configuration management. The solution from Puppet enabled DBS to reduce provisioning turnaround from days to minutes and cut the staff effort for configuration remediation from 13 people down to just three, freeing up valuable resources and significantly improving security and efficiency.

DBS Bank Limited