Case Study: Hello Amigo streamlines client feedback and delivers projects faster with Punchlist

Managing 40 Active Client Projects with a Lean Remote Team

Hello Amigo, a small marketing agency, faced significant challenges in collecting and managing feedback from its numerous nonprofit clients. Their outdated methods, which included email chains, printed documents, and even physically mailed markups, led to confusion, delays, and stalled projects. This inefficient process made it difficult for their lean, remote team to manage 40 active projects and deliver work on time.

By implementing Punchlist, Hello Amigo streamlined its entire feedback workflow. The platform provided a centralized system for clients to leave clear, pinpoint comments directly on digital and print assets, eliminating back-and-forth communication. This solution from Punchlist enabled the agency to hit every milestone on a major project for the first time, reduce their active project count from 50 to 35, and cut project completion times from six months down to three. The efficiency gains allowed them to take on new work sooner and significantly improve client satisfaction.

Hello Amigo

Analisa Silverstein

Project Manager