Case Study: The Wise Group reduces admin and travel time by 25% with Pulsion Technology's bespoke single CRM solution

The Wise Group reduces admin and travel time by 25% with Pulsion Technology

The Wise Group, a third sector organization supporting people in the justice system and those facing fuel poverty, approached Pulsion Technology with a challenge. Their existing systems were expensive and inefficient, requiring double data entry and preventing teams from spending time in the community. They needed a single CRM solution to consolidate their programmes and share information across the business.

Pulsion Technology implemented a bespoke CRM system using AWS Serverless, React Native, and JavaScript. The solution utilized Optical Character Recognition (OCR) to eliminate double data entry and allowed teams to work remotely without devices. Hosting on AWS reduced costs and increased reliability. This new system provided The Wise Group with a 25% reduction in administrative and travel time, allowing them to impact more clients with the same resources.

The Wise Group