Case Study: Deskk achieves proactive single-pane-of-glass IT monitoring and complete endpoint protection with Pulseway

Pairing Pulseway RMM with one of our antivirus integrations gives Deskk their ultimate pane of glass view

Deskk, an MSP that provides online workspaces for Dutch companies and manages more than 30 servers and numerous endpoints, needed a single pane-of-glass view to proactively detect and fix issues while keeping monitoring and security tightly integrated. They chose Pulseway RMM paired with Pulseway’s antivirus integrations (plus Remote Desktop and mobile app capabilities) to gain the control and visibility required to minimize customer downtime.

Pulseway implemented a centralized RMM with integrated antivirus, real-time reporting, remote desktop access and a mobile app, allowing Deskk to neutralize threats from one console, analyze performance spikes to find root causes, and take action anywhere. As a result, Deskk now resolves incidents far faster (for example, a CEO fixed an invoice pickup issue in minutes via the Pulseway mobile app), reduced potential downtime, and strengthened endpoint/server protection — improving service reliability and customer retention.

Deskk

Bas Zijlstra

Chief Executive Officer