Case Study: Beerepoot Automatisering achieves SLA excellence and mobile, scalable IT monitoring with Pulseway

Beerepoot Automatisering Meet And Exceed Their SLAs With Pulseway

Beerepoot Automatisering, a Netherlands–based Managed Service Provider, needed a modern monitoring solution that would protect years of investment in its in‑house BP Audit platform while adding mobile access to meet and exceed customer SLAs. After evaluating leading tools, Beerepoot Automatisering selected Pulseway and its monitoring platform (including the Pulseway mobile apps and API module) to address these requirements.

Pulseway delivered a scalable, easy‑to‑install monitoring and management solution with modules for VMware, Hyper‑V, SQL Server, Active Directory, Exchange and IIS plus cross‑platform apps for iOS, Android, Windows Phone and Windows 8. By using Pulseway (and its API to convert BP Audit assets) Beerepoot Automatisering achieved measurable improvements in support response, infrastructure control and management, enabled customers to track fixes via mobile devices, and now meets or exceeds SLA targets.

Beerepoot Automatisering

Pieter Plas

Technical Manager