Case Study: Abakion achieves rapid resolution of issues on 220+ servers with the Pulseway mobile app

Abakion quickly solves almost all of their 220+ servers’ issues with the Pulseway mobile app

Abakion, a Danish IT consultancy specializing in Dynamics NAV and Dynamics CRM, needed a simple way to monitor the growing number of customer servers they were hosting in Microsoft Azure—Microsoft SCOM was too complex. To meet that need they chose Pulseway, primarily using the Pulseway mobile app (plus Remote Desktop and proprietary add-ins) to monitor services like SQL, IIS, AD, Azure Backup and Dynamics NAV across their estate.

Pulseway’s solution lets Abakion group and monitor more than 220 servers from mobile and desktop, handle 100+ patching notifications quickly, and resolve the majority of issues outside office hours. By using Pulseway’s mobile app and Remote Desktop feature the team maintains higher uptime, provides faster customer support, and keeps cloud services running smoothly.

Abakion

Martin Stevnhoved

System Specialist IT & Cloud