Case Study: Latrobe City Council improves HR efficiency and engagement with Pulse Talent

Latrobe City Council reduces time to fill roles by 22.5% with Pulse Software

Latrobe City Council, a major regional government in Victoria, faced the challenge of engaging its diverse workforce, 65% of which were non-desk-based field staff with limited computer access. Their HR systems were fragmented across recruitment, onboarding, training, and performance reviews, creating barriers to access and resulting in low employee engagement. The council sought a unified solution and selected Pulse Software's Pulse Talent platform to digitize and streamline its HR processes.

Pulse Software implemented Pulse Talent, an integrated HR platform that provided a single, user-friendly access point for all services. The results were significant: a 22.5% reduction in time-to-fill positions, a 20% increase in on-time performance review completion, a 25% rise in learning resource uptake, and improved payroll accuracy. Pulse Software's solution ensured all employees, including remote field staff, had equal access to essential HR services.

Latrobe City Council