Case Study: City of Boroondara improves project visibility and governance with Pulse Software

City of Boroondara - Customer Case Study

City of Boroondara worked with Pulse Software to improve corporate planning and reporting after its previous system proved difficult to navigate, lacked built-in reporting and business planning capabilities, and required time-consuming manual administration. The council also needed better alignment between project initiatives, actions, and strategic plans, along with greater transparency across the organization.

Pulse Software implemented its Corporate Planning & Reporting Module, giving the council a simple interface, flexible reporting, easier data entry and uploads, and the ability to link projects to actions without extra ongoing maintenance. The result was faster updates, less administrative effort, stronger governance and project visibility, improved customer service and enquiry handling, and a central information point that supported better data integrity and more efficient reporting.

City of Boroondara