Case Study: Campbelltown City Council improves employee engagement and performance management with Pulse Software

Campbelltown City Council cuts thousands of administrative hours with Pulse Software

Campbelltown City Council, a local government managing a diverse workforce of over 1,000, faced challenges with a manual and cumbersome employee performance review process. This outdated system lacked goal alignment, provided no performance visibility, and was viewed by employees as a mere tick-box exercise. They selected Pulse Software and its Talent module to address these issues.

Pulse Software implemented its agile solution, which integrated seamlessly with the council's existing systems. The results eliminated thousands of administrative hours, aligned employee goals with organizational objectives, and provided managers with live performance reporting. Pulse enabled the council to foster a culture of trust and joint accountability while consistently managing performance across its entire workforce.

Campbelltown City Council