Pulse Commerce
6 Case Studies
A Pulse Commerce Case Study
My Wedding Reception Ideas, a leading online destination for wedding supplies and personalized gifts, was struggling with manual processes, a dated storefront, and limited supply chain automation that threatened order accuracy, customer experience and existing SEO/social investments. To address these challenges they selected Pulse Commerce and its Order and Inventory Platform plus Ecommerce Solution to modernize their storefront and back‑end operations.
Pulse Commerce delivered a redesigned, highly personalized storefront with real‑time proofing, one‑page checkout, social integrations and full supplier integration via Pulse Commerce’s APIs, along with integrated analytics and testing tools. Implemented in under 100 days, the solution improved omni‑channel visibility and order accuracy, reduced operational costs and customer service calls, enabled drip emails to recover abandoned carts, and drove measurable results including a ten‑fold increase in product reviews and higher customer satisfaction.
Ray Miller
CEO