Case Study: Baptist Health Medical Center achieves 58% reduction in average door-to-puncture time in five months with Pulsara

Arkansas Hospital Reduces Average Door-to-Puncture Time by 58% in Five Months

Baptist Health Medical Center, an 843‑bed certified Comprehensive Stroke Center in Little Rock, Arkansas, faced fragmented stroke notifications delivered by pagers, phone calls, and texts that slowed team coordination and treatment. To streamline communication and reduce time-to-treatment, they adopted Pulsara, a mobile healthcare communication platform.

With Pulsara, EMS started stroke cases in the field and sent patient details, images, and updates into a secure, patient‑specific channel so hospital clinicians could pre-assess and activate the right team members. The change helped Baptist Health Medical Center achieve a 58% reduction in average door‑to‑puncture time over five months (Nov 2021–Mar 2022), increased EMS–hospital collaboration (61% of Pulsara stroke cases were EMS‑initiated), and markedly faster, more coordinated stroke care thanks to Pulsara.

Baptist Health Medical Center

Sharon Aureli

Neuro Program Line Manager