Case Study: EvergreenHealth achieves record-low door-to-puncture times (46-minute, 41% improvement) with Pulsara

Seattle-Area EvergreenHealth Achieves Record 41% Decrease in Door-to-Puncture Times with Pulsara

EvergreenHealth, a two-hospital healthcare system serving nearly 850,000 residents, faced growing fragmentation in its stroke program as teams expanded across multiple sites and relied on pagers and audio calls for time-critical coordination. To address escalating patient acuity and the need for streamlined communication, EvergreenHealth turned to Pulsara’s scalable communication and telehealth solution.

Pulsara provided a secure, unified patient channel and mobile app that let clinicians create evolving patient cases, send group messages, share images, and notify remote specialists in real time. After implementing Pulsara, EvergreenHealth recorded a door-to-puncture time drop from 78 minutes (summer 2020) to a record 46 minutes (summer 2021) — a 41% improvement in one year — while eliminating pagers and improving team continuity and coordination.

EvergreenHealth

Meg Briggs

RN Nurse Navigator