Case Study: Saline Memorial Hospital achieves 28% reduction in STEMI first medical contact-to-device time with Pulsara

Arkansas Hospital Reduces STEMI Treatment Times by Nearly 30% in Four Months

Saline Memorial Hospital, the only full‑service hospital in Saline County, Arkansas serving about 120,000 people and receiving 85–90% of patients via its EMS, was struggling to meet ACC/AHA first medical contact‑to‑device time goals. Averaging about 105 minutes from the field and lacking a reliable, HIPAA‑compliant ECG transmission and one‑touch activation system, Saline Memorial engaged Pulsara and its people‑centric healthcare logistics platform to address these gaps.

Pulsara implemented its networked communications app to replace pagers, faxes, and phone calls, enabling HIPAA‑compliant ECG transmission, one‑touch activation, and instant feedback to “close the loop.” Over four months, Saline Memorial reduced first medical contact‑to‑device times from 105 to 75 minutes—a 28% decrease and 15 minutes under the 90‑minute guideline—while improving case follow‑up and planning expansion of Pulsara into trauma and stroke.

Saline Memorial Hospital

Jeannie Otts

Cardiac Cath Lab Director