Case Study: Small Business Computer Software Company achieves best-in-class managed IT and seamless partnership with Pulsant Managed Services

Small Business Computer Software Company - Customer Case Study

Small Business Computer Software Company faced budget constraints and rising growth/demand, so they engaged Pulsant to support a mostly cloud‑sourced IT environment with a mix of insourced and outsourced IT—leveraging Pulsant’s Managed Services to meet capacity and cost pressures.

Pulsant delivered managed services, cloud and colocation support that the customer rated “best in class” across datacentre & colocation, managed services, consultancy/professional services, cloud and networking, and scored “excellent” or “better” on areas like service scoping, onboarding and communications. As a result, the customer called working with Pulsant critically important, described the team as easy to work with, and said Pulsant effectively became part of their IT team—helping them scale while managing budget constraints.