Case Study: Feefo (global reviews platform) achieves scalable, resilient growth and improved service with Pulsant Managed Hosting

Feefo uses Pulsant managed hosting to run global review platform

Feefo is an independent global ratings and reviews site (est. 2010) that has collected feedback from over 40 million customers and currently hosts more than 11 million product reviews. Rapid organic growth, new international offices and rising traffic created pressure on availability and resilience, so Feefo selected Pulsant Managed Hosting to provide a scalable, highly available platform that would protect uptime and data availability for its merchant customers.

Pulsant deployed managed hosting from its Reading datacentre (part of a 10‑site UK network), hosting Feefo’s SQL database cluster, application servers and mail engine, and worked with Feefo to architect the v2.0 platform at three times the current production capacity. The solution delivered improved service reliability and scalability, enabled Feefo to migrate customers onto a larger platform to support projected year‑on‑year doubling of business, and delivered operational benefits that help boost merchant conversions and service efficiency.

Feefo

Wolf Clostermann

Systems Operations Manager