Pulpstream
21 Case Studies
A Pulpstream Case Study
Etna Supply, an industrial supply company with over 600 employees, faced significant challenges with its manual leave management process. The HR team relied on error-prone Excel spreadsheets, hand-delivered paperwork, and fragmented communication across multiple systems, creating a heavy administrative burden and uncomfortable situations for employees. To modernize this process, they partnered with the vendor Pulpstream to implement its leave management platform.
Pulpstream's solution automated digital workflows and provided a self-service employee portal for initiating leave requests. This centralized all case management and communication into one system. The results were transformative, eliminating Excel tracking and manual monitoring. Etna Supply achieved greater operational efficiency, improved the employee experience by removing uncomfortable conversations, and gained unique capabilities like automated OSHA log generation.