Case Study: Santa Clara County reduces paper use and streamlines incident management with Pulpstream

Santa Clara County Streamlines Digital Incident Process

Santa Clara County’s Parks and Recreation Department needed a more sustainable way to manage park ranger activity logs and incident reporting while still meeting strict government reporting requirements. Working with Pulpstream, the county looked for a mobile, digital process management solution that could replace paper-based workflows used in the field and on the back end.

Pulpstream implemented a custom mobile and web solution that lets rangers file incident reports offline, attach photos and sketches, and trigger automated supervisor reviews, report generation, and court document workflows. The result was the elimination of paperwork from the process, reduced carbon footprint, and faster, more efficient incident management with all records centralized in the cloud.

Santa Clara County