Case Study: Commerce Casino streamlines leave of absence management with Pulpstream

Leave Of Absence Process Automations Liberate HR Administrators

Commerce Casino, a privately owned casino with more than 2,600 employees, needed a better way to manage leave of absence requests. Its HR team was handling mandatory paperwork, compliance deadlines, employee notifications, and case assignments largely by hand, which created extra work and made it harder to track each leave case efficiently. Pulpstream’s Leave of Absence Process Management solution was introduced to streamline the workflow.

With Pulpstream, Commerce Casino automated reminders, mandatory communications, return-to-work follow-ups, and other LOA tasks, while also improving visibility for HR coordinators and supervisors. The result was a savings of about 2–3 hours per day for HR staff, along with better collaboration, fewer data silos, and more efficient leave processing overall.

Commerce Casino

Anna Shakaryan

HR Manager, WC/Leave of Absence Administration