Case Study: Tablet Command improves real-time firefighter response with PubNub

Tablet Command Enables Firefighters to Respond in Real Time

Tablet Command, a platform that helps fire departments coordinate emergency response, needed a more reliable way to deliver real-time incident updates to firefighters. Before PubNub, its small team relied on contracted backend support and a polling-based in-house system that checked devices every six seconds, which wasn’t fast enough for mission-critical firefighting operations.

Tablet Command implemented PubNub to push in-app updates instantly to all mobile devices subscribed to a department channel, so assignment changes appear in real time across the team. With PubNub, the company has experienced no outages or blips, has not needed to use its backup update system, and gained confidence that its app can scale while keeping responders continuously informed.

Tablet Command

William Pigeon

CTO and Co-Founder