Case Study: NurseGrid achieves real-time scheduling and improved nurse retention with PubNub

NurseGrid Helps Nurses Take Control of Their Schedule

NurseGrid, a Portland-based startup founded by nurses, provides mobile and web apps that replace pen-and-paper scheduling with real-time shift management to improve nurses’ work-life balance. The company needed a reliable way to deliver instant schedule updates, enable shift swaps and overlays, and reduce managerial overhead — without building and maintaining complex real-time infrastructure themselves.

NurseGrid integrated PubNub to power push notifications, live schedule updates, shift pickup, and private in-app chat so nurses see changes instantly and can coordinate shifts easily. The integration shortened development time, lowered scheduling inefficiencies, increased user satisfaction and retention, and helped the company scale (over 1.5 million downloads) while allowing the team to focus on product and future secure-chat features.

NurseGrid

Lorenzo Ciacci

Chief Technology Officer