Case Study: Gett achieves seamless real-time business travel with PubNub

Gett Simplifies and Elevates Business Ground Travel

Gett needed a way to keep riders, drivers, and enterprise travel admins updated in real time on ride status, driver arrival, payments, and receipts. Before using PubNub, Gett relied on backend syncing every few seconds, which caused 10–15 second delays and created a poor customer experience, lost trips, and slower rebooking.

With PubNub, Gett replaced its original syncing logic overnight and added plug-and-play real-time updates across its rider and driver apps. The result was a dramatic reduction in lag from 10–15 seconds to milliseconds, faster payment and ride-status visibility, and a more seamless, trustworthy experience that helped Gett scale its platform and strengthen confidence with enterprise customers.

Gett

Yaki Zakai

Chief Technology Officer