Case Study: EliseAI improves AI webchat performance and scale with PubNub

EliseAI grows webchat MAU 15% month-over-month with PubNub

EliseAI, a property management AI platform, needed a reliable and scalable real-time communication solution to power its flagship webchat product. Their previous solution lacked flexibility for session management and limited UI improvements, posing a challenge for gaining client trust and supporting growth. They turned to PubNub for its in-app chat capabilities to meet these needs.

By implementing PubNub, EliseAI gained a powerful and stable foundation for its webchat, allowing developers to focus on core AI competencies instead of infrastructure. The solution provided seamless scalability and critical real-time features like Events & Actions. As a result, PubNub helped EliseAI grow its monthly active users communicating on webchat by nearly 15% month-over-month.

EliseAI