Case Study: Decisiv achieves real-time fleet visibility and faster service decisions with PubNub

Decisiv Syncs and Streams Real-time Vehicle Fleet Data

Decisiv is a cloud-based service relationship management platform that helps fleets and heavy-equipment operators track, manage, and measure service and repair events. Because hundreds of thousands of asset service events can change constantly across large geographies, Decisiv needed real-time visibility so users could quickly identify high-priority or at-risk cases and make decisions based on the latest data rather than manual reports or page refreshes.

Decisiv implemented PubNub Pub/Sub messaging to stream filtered backend updates to a single‑page, responsive dashboard—clients subscribe to channels and receive near–real-time notifications whenever cases change. The result is always-current, customizable dashboards that scale to large event volumes, let users pinpoint critical cases quickly, and provide a competitive, real-time advantage for fleet customers.

Decisiv

Michael Riemer

VP Products and Channel Marketing